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Understand your insurance claim before you accept or complain.
At Claimly, we independently review your claim, apply our industry experience, and provide a clear, plain-English report explaining how your insurer is assessing the situation and what options may be available to you.
Prepared and delivered within 24 to 48 hours.
General information only - not legal or financial advice.
Everyday Australians are using Claimly with insurers like
Claimly reviews claims across all Australian general insurers.
Our reports reference insurer obligations under the Insurance Contracts Act, the General Insurance Code of Practice, and ASIC complaint standards.
- Review of insurer decisions and correspondence
- Reference to relevant policy wording
- Consideration of applicable regulatory standards
- Structured complaint guidance (if appropriate)
Key Benefits of Using Claimly
Clear, independent guidance to help you understand your insurance claim.
Easy Claim Submission
Complete a short, guided form and upload your claim documents in one place - including your PDS, Certificate of Insurance, emails, letters, and photos.
Secure Document Uploads
Your documents are uploaded securely and used only to generate your claim report.
Claim Report
We analyse your information, use our expertise and provide you a plain-English PDF explaining how your claim may be viewed and what details typically matter most.
By an Insurance Specialist
Every report is reviewed and signed off by an insurance specialist.
Clear, Practical Guidance
Your report highlights common issues, relevant considerations, and information that may strengthen your position.
Independent & Informational
Claimly is independent of insurers. We provide general information only to help you understand your situation.
General information only - not legal or financial advice.
How It Works
A simple, guided process to help you understand your insurance claim.
Create An Account
Sign up or log in to start your claim analysis. This allows us to securely handle your information and deliver your report.
Complete The Multi-Step Form
Tell us what happened, who you're insured with, and what your insurer has said so far. Upload your PDS, Certificate of Insurance, emails, letters, notes, and photos.
Specialist Review
An insurance specialist reviews your information and compares it against similar situations.
Receive Your Report
You receive a structured PDF within 48 hours, explaining how your claim may be viewed and what information may be relevant if you choose to take things further.
How we can help you
Claimly is for people who feel stuck, unsure, or worn down by an insurance claim. If you’re not sure whether an offer is fair, a decision makes sense, or things just aren’t moving, Claimly helps you understand where you stand before you decide what to do next.
This may include, but is not limited to:
Liability disputes- Repair vs write-off decisions
- Market value or settlement disputes
- Identifying policy entitlements
- Non-disclosure or pre-existing damage issues
- Delayed or stalled claims
- Deciding whether to lodge a complaint
If your situation is urgent, involves serious injury, or significant financial loss, you should seek independent legal advice.
Real Feedback From Real People
Clear, structured and independent.
"The report broke everything down clearly - what the insurer relied on, what mattered legally, and what my next steps were."
— Daniel R., VIC
Insurer Insights
Most asked-about insurers (last 30 days). Based on Claimly submissions. Not affiliated with any insurer.